Shipping

Delivery arrangements are discussed with your quotation. Share the product list, quantities, destination country, city and postal code so our team can review the shipping requirements.

Confirm before ordering

Ask for written confirmation of the dispatch estimate, shipping charge, delivery method, destination details and any shipping terms applicable to your order. Product availability, order configuration and destination requirements can affect the arrangements.

Customs and import requirements

Confirm the documentation required for your destination and which party is responsible for customs clearance, duties, taxes and other destination charges. These details should be agreed before the order is confirmed.

Tracking and delivery questions

Ask our team for the shipment reference and tracking information when available. If a parcel appears damaged, retain the packaging and contact us with photographs and your order reference.

Get shipping information for your order

Email info@medesaint.com or use the Request a Quote button with the products and destination you need. Shipping is not automatically included unless confirmed in your written quotation.